FAQ

SportPalais.com is the online store of a Parisian Sportswear chain, created more than 20 years ago.

We are a reference in sports clothing for the whole family, specializing in football articles which truly constitute our DNA at SportPalais.com. Our experience of contact with a large Parisian and international clientele is a strength in serving our new demanding Internet clientele. A challenge that we strive to meet daily for the satisfaction of all our customers.

SportPalais.com has customers all over Europe and attaches particular importance to the quality of service by offering the most pleasant and fluid consumer experience possible.

Our customers give us the excellent rating of 4,5 out of 5* for the quality of our service.

*Source Google

Q2. Branded and quality items at attractive prices, is that possible?

Rich in our experience and our know-how, we know the needs of our clientele whether male, female or with regard to our youngest and children. SportPalais.com is made for all sports lovers!

At SportPalais.com, the products offered for sale are original (obviously), new and carefully selected from the biggest brands. Our prices are attractive in order to remain competitive on the Internet.

The biggest brands have already trusted us.

We put our privilege at your service.

Q3. Is online payment secured? What about my personal data?

At SportPalais.com, we offer the best security to allow you to shop online with complete peace of mind.

In addition to end-to-end encryption through the https protocol to secure all data passing through the Internet, we use the best payment systems in the world such as Stripe, a major player in online payment systems for credit card transactions, and PayPal, for users of this famous, reliable and secure online payment method.

No sensitive data from your payment methods is collected or recorded in our database. In the event of an attack, you therefore do not risk any leakage of sensitive data or the risk of fraudulent use of your methods of payment following your purchases at SportPalais.com.

Moreover, for card payments, SportPalais.com supports 3D Secure verification which ensures strong authentication of the customer carrying out the transaction, thus providing an optimal secure solution.

Your personal data belongs to you and is in no way transmitted for commercial purposes. Your password is also encrypted before being saved in our database. Only you, knows it!

Secure Internet via HTTPS, Secure Payments, 3D Secure...
Shop with confidence at SportPalais.com

Q4. Delivery: anywhere in France? In Europe and in the world?

Delivery costs are calculated as accurately as possible and depend on the price list of our carriers. Note that we bill you these costs without any extra charges.

Nevertheless, we are aware that delivery costs can constitute an obstacle to the act of purchase and this is the reason why, most of the time, we offer them to you, from a certain order amount.

SportPalais.com delivers everywhere in Europe and can also deliver worldwide, according to the specific requests of our customers. We strive to be accommodating and responsive to all of our customers wherever you are in the world.

We deliver to you everywhere, and often free of charge in France, thanks to free pick-up in our Parisian shops or even through our free delivery offers.